Privacy Policy
At Ink Design, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
- Personal Information: When you contact us through forms or email, we may collect your name, email address, phone number, and any other information you provide voluntarily.
- Usage Data: Our website uses analytics tools to gather information about how visitors use the site. This may include your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
- Cookies: We use cookies to enhance your browsing experience, track website activity, and analyse visitor behaviour. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information collected to:
- Respond to inquiries and provide customer support
- Improve website functionality and user experience
- Analyse website traffic and usage patterns
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with service providers who assist us in operating the website or delivering services, under strict confidentiality agreements.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
5. Your Rights Under the POPI Act
As a South African resident, you have the right to:
- Access the personal information we hold about you
- Request corrections or deletions of your data
- Object to the processing of your data
- Lodge a complaint with the Information Regulator
If you would like to exercise any of these rights, please contact us at info@inkdesign.co.za.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: info@inkdesign.co.za.